MoonlightsDesignShoppe.com/faqs.htm

Moonlight's
Design Shoppe
FAQS
About Purchasing & Delivery
Updated 5-07

CC acceptance with

Secure Shopping Cart

HOW TO SHOP THIS SITE
If you have any problems understanding these instructions,

e-mail your questions to moonltd@aol.com .


PURCHASING HOW DO I PAY?
  • Credit Card or Debit purchasing for your convenience through PAYPAL, a reputed online bank with a secure server.  (PayPal membership, no longer required.) Simply click on the "Add To Cart" button when you find something you wish to buy.  Items will be added to your PayPal shopping cart.  Click on the shopping cart check-out when you are finished shopping at Moonlight's Design Shoppe.  You will be whisked away to the PayPal secure server, and when purchasing is completed, you will return to the Moonlight's Design Shoppe Thank You page.  Fill up your cart!  Should you find you've exceeded your budget, PayPal will allow you to remove designs and offers cancellation prior to check-out.
  • Or if you desire to pay with check or money order via U.S.Mail, delivery is made after payment is received.  E-mail your request to moonltd@aol.com; include name of designs, and your name and address; a mailing address will be e-mailed to you.


DELIVERY HOW WILL MY FILES ARRIVE?
[All files are checked and scanned for viruses prior to uploading or mailing.  If files arrive corrupt caused by any reason, they will be replaced. However, Moonlight's Design Shoppe cannot accept any responsibility for any damages occurring from downloading or running the design files. For your own protection, please scan with an updated virus program after download and do a test sew out on sample fabric prior to use.]

FORMAT DELIVERED will be .DST unless a preference is specified when ordering.  Please remember to choose your design format before adding item to your cart.  Or you can request the format in the NOTES of PAYPAL, found when checking out, or send the format in a separate e-mail after PayPal returns you to Moonlight's Design Shoppe.
  •  E-MAIL Delivery:

  • All shopping cart orders will be delivered to the e-mail address received from PayPal. Make sure you give the correct e-mail address during check out or e-mail the information privately to moonltd@aol.com . If you desire it to be delivered to a different e-mail address, please specify in a separate e-mail or by placing it in the notes of the PayPal e-mail verification.  Files will be delivered by e-mail attachment in a  ZIPPED file(s). Zipped files can be unzipped with WinZip or Buzz Tools or with WinXP utilities.  If you have trouble unzipping files, arrangements can be made for unzipped delivery by making an e-mail request.
     
  • U.S. MAIL Delivery: U.S. residents only.  Request by E-Mail to Moonltd@aol.com.


To process the order quickly,
in the "NOTES" of your PayPal purchase found when checking out
OR in a separate e-mail correspondence
REMEMBER TO:
  • Request Machine FILE FORMAT if you didn't choose prior to clicking "Add To Cart" button.
  • Include your full name and/or business name, and address and/or phone.
  • Double check your e-mail and/or street delivery address.


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Copyright © 2003-2007 Moonlight's Design Shoppe, B. Landsberger, Moonlight Design